Refund Policy

30-day money-back guarantee

We want you to be fully satisfied with Nexum Ventora. If you are not happy with your purchase for any reason, you may request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our payment provider, Paddle. To request a refund, you can:

• Visit paddle.net and follow their refund request process.
• Contact our support team at support@trafficguard.app and we will forward your request to Paddle on your behalf.

Refund processing

Once your refund request is approved, Paddle will process the refund to your original payment method. Refunds typically appear within 5–10 business days, depending on your bank or payment provider.

Cancellations

You can cancel your subscription at any time. If you cancel after the 30-day refund period has passed, you will continue to have access to the Service until the end of your current billing period. No partial refunds are provided for unused time within a billing period.

Exceptions

Refunds are not available for accounts terminated due to a material breach of our Terms of Service, including fraud, misuse, or illegal activity.

Questions?

If you have any questions about this Refund Policy, please contact us at support@trafficguard.app.